New emails in Gmail — Tickets in Freshservice

The scenario catches new emails in Gmail and creates tickets in Freshservice. Runs on its own, no manual copying.

  • Problem emails from Gmail become tickets in Freshservice.
  • Requests don't get lost among newsletters and invoices.
  • You don't create tickets from emails by hand.

How it works

To create Freshservice records from Gmail without manual input, use a ready-made scenario.

  1. Starts when: Microsoft Outlook
  2. Then: Freshdesk

You can launch this Gmail + Freshservice integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.