New form responses in KoBoToolbox — Tasks in Freshworks CRM

The scenario catches new form responses in KoBoToolbox and creates tasks in Freshworks CRM, checks a condition along the way. Runs on its own, no manual copying.

  • Every form response from KoBoToolbox sets its Freshworks CRM task automatically
  • Submissions never hang without an owner
  • The form data is already in the task