New leads in intercom — Notes in Freshworks CRM

The scenario catches new leads in intercom and creates notes in Freshworks CRM. Runs on its own, no manual copying.

  • Every new client from intercom has a note attached in Freshworks CRM.
  • You don't keep context in your head — it's on the card.
  • Client history builds itself from the first touch.
Intercom

How it works

To pass leads from Freshworks CRM to Intercom automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: Schedule
  2. Then: Intercom
  3. Then: Active Campaign

You can launch this Freshworks CRM + Intercom integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.