New mentions in discord — Incidents in Hawk

The scenario catches new mentions in discord and creates incidents in Hawk. Runs on its own, no manual copying.

  • Every message from discord becomes a Hawk ticket — nothing drowns
  • Every client request has a number and a queue, not someone's memory
  • Support sees requests instantly, no forwarding from chat
Discord

How it works

To create Discord records from Hawk without manual input, use a ready-made scenario.

  1. Starts when: Schedule
  2. Then: Discord
  3. Then: Monq

You can launch this Hawk + Discord integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.