New messages in Google Chat — Incidents in Hawk

The scenario catches new messages in Google Chat and creates incidents in Hawk. Runs on its own, no manual copying.

  • Every message from Google Chat becomes a Hawk ticket — nothing drowns
  • Every client request has a number and a queue, not someone's memory
  • Support sees requests instantly, no forwarding from chat

How it works

To create Hawk records from Google Chat without manual input, use a ready-made scenario.

  1. Starts when: Schedule
  2. Then: Slack
  3. Then: Monq

You can launch this Google Chat + Hawk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.