New requests in gitlab — Contacts in Freshworks CRM

The scenario catches new requests in gitlab and creates contacts in Freshworks CRM. Runs on its own, no manual copying.

  • Every ticket in gitlab becomes a person in Freshworks CRM.
  • Support sees right away who they're dealing with.
  • The client's history builds from the first ticket.
GitLab

How it works

To create GitLab records from Freshworks CRM without manual input, use a ready-made scenario.

  1. Starts when: Gitlab
  2. Then: Active Campaign

You can launch this Freshworks CRM + GitLab integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.