New requests in gitlab — Tickets in Freshservice

The scenario catches new requests in gitlab and creates tickets in Freshservice. Runs on its own, no manual copying.

  • Every ticket from gitlab gets a copy in Freshservice.
  • The team sees tickets in their own system at once.
  • Clients don't wait because of manual transfer.
GitLab

How it works

To create GitLab records from Freshservice without manual input, use a ready-made scenario.

  1. Starts when: Gitlab
  2. Then: Freshservice

You can launch this Freshservice + GitLab integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.