New SMS in Customer.io — Comments in Elastic Security

The scenario catches new SMS in Customer.io and creates comments in Elastic Security. Runs on its own, no manual copying.

  • Every message from Customer.io is saved as a note in Elastic Security — nothing is lost
  • The client's history is always at hand, no re-asking colleagues
  • You never copy chat by hand — context lands on its own

How it works

To create Elastic Security records from Customer.io without manual input, use a ready-made scenario.

  1. Starts when: Twilio
  2. Then: Reddit

You can launch this Customer.io + Elastic Security integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.