New SMS in Twilio — Deals in Freshworks CRM

The scenario catches new SMS in Twilio and creates deals in Freshworks CRM. Runs on its own, no manual copying.

  • Messages from Twilio open Freshworks CRM deals on their own — the pipeline stops leaking
  • Hot interest is captured in the moment, not "when I get to it"
  • The chat context is right there in the deal

How it works

To create Freshworks CRM records from Twilio without manual input, use a ready-made scenario.

  1. Starts when: Twilio
  2. Then: Pipedrive

You can launch this Twilio + Freshworks CRM integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.