New tags in zendesk — Messages in Matrix

The scenario catches new tags in zendesk and creates messages in Matrix. Runs on its own, no manual copying.

  • Every tag in zendesk becomes a message to the right people from Matrix.
  • A signal tag isn't lost in the base.
  • Those who act on the tag learn at once.
Zendesk

How it works

To create Zendesk records from Matrix without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Redis

You can launch this Matrix + Zendesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.