New tickets in freshdesk — Finding records in Get Course

The scenario catches new tickets in freshdesk and finds records in Get Course. Runs on its own, no manual copying.

  • The right item is found automatically
  • Reacts the moment it appears, not once a day
  • No more copy-pasting between tabs
Freshdesk

How it works

To connect Get Course and Freshdesk, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Schedule
  2. Then: Freshdesk
  3. Then: Service Now

You can launch this Get Course + Freshdesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.