New tickets in Zammad — Sending emails in Mailjet

The scenario catches new tickets in Zammad and sends emails in Mailjet. Runs on its own, no manual copying.

  • Every ticket in Zammad triggers a confirmation email from Mailjet.
  • The client knows they've been heard.
  • Fewer repeat "did you get my email?" messages.

How it works

To connect Zammad and Mailjet, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Schedule
  2. Then: Freshdesk
  3. Then: Microsoft Outlook

You can launch this Zammad + Mailjet integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.