New tickets in freshdesk — Tasks in GitHub

The scenario catches new tickets in freshdesk and creates tasks in GitHub. Runs on its own, no manual copying.

  • Every ticket from freshdesk becomes a GitHub task on its own
  • Nothing hangs between support and the doers
  • The request text and context land right in the task
Freshdesk

How it works

To create Freshdesk records from GitHub without manual input, use a ready-made scenario.

  1. Starts when: Schedule
  2. Then: Freshdesk
  3. Then: Active Campaign

You can launch this GitHub + Freshdesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.