New tickets in intercom — Tasks in Bitrix24

The scenario catches new tickets in intercom and creates tasks in Bitrix24. Runs on its own, no manual copying.

  • Every ticket from intercom becomes a Bitrix24 task on its own
  • Nothing hangs between support and the doers
  • The request text and context land right in the task
Intercom

How it works

To create Intercom records from Bitrix24 without manual input, use a ready-made scenario.

  1. Starts when: Schedule
  2. Then: Intercom
  3. Then: ChatGPT
  4. Then: Freshworks Crm

You can launch this Bitrix24 + Intercom integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.