New tickets in Salesforce — Comments in Elastic Security

The scenario catches new tickets in Salesforce and creates comments in Elastic Security. Runs on its own, no manual copying.

  • Every request from Salesforce leaves a note on the card in Elastic Security.
  • Anyone on the team sees the context and doesn't ask twice.
  • You don't retype the gist of requests into the CRM by hand.

How it works

To create Elastic Security records from Salesforce without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Trello

You can launch this Salesforce + Elastic Security integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.