New tickets in Zendesk — Comments in Elastic Security

The scenario catches new tickets in Zendesk and creates comments in Elastic Security. Runs on its own, no manual copying.

  • Every request from Zendesk leaves a note on the card in Elastic Security.
  • Anyone on the team sees the context and doesn't ask twice.
  • You don't retype the gist of requests into the CRM by hand.
Add it to your accountScriptera

How it works

To create Elastic Security records from Zendesk without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Trello

You can launch this Zendesk + Elastic Security integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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