New tickets in zendesk — Comments in zendesk — variant 4

The scenario catches new tickets in zendesk and creates comments in zendesk. Runs on its own, no manual copying.

  • Every request from zendesk leaves a note on the card in zendesk.
  • Anyone on the team sees the context and doesn't ask twice.
  • You don't retype the gist of requests into the CRM by hand.
Zendesk
Add it to your accountScriptera

How it works

To create Zendesk records from Bot Help without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Carrot Quest
  3. Starts when: Zendesk 2

You can launch this Bot Help + Zendesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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