New tickets in Salesforce — Tags in MISP

The scenario catches new tickets in Salesforce and creates tags in MISP. Runs on its own, no manual copying.

  • Every request from Salesforce gets the right tag in MISP.
  • Requests are sorted by topic and urgency on their own.
  • You don't tag tickets by hand.

How it works

To create MISP records from Salesforce without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Asana

You can launch this Salesforce + MISP integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.