One support assistant for chat and email, with human handoff

The assistant answers customers in chat and email from your own documents, and when they ask for a human it hands the conversation to the team and steps aside.

• One assistant for every channel — the reply comes back where they wrote
• Answers come from your own documents
• The handoff is honest: the assistant goes quiet
• The handoff list is visible in таблица

PineconePostgres PGVector StoreQdrant Vector StoreSlackCarrotQuestCompassDevinoDiscordExpressGoogle ChatJivoMattermostMicrosoft TeamsPachcaSMSC.ruTelegramTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipMicrosoft OutlookBrevoGmailMailjetn8n FormPinecone Vector StoreDefault Data LoaderEmbeddings Google GeminiWhatsApp