Patient intake and reminders via an AI assistant

The scenario takes patient requests in a chat, works them out with AI, checks the schedule and sends the patient a notification by email or text.

  • The patient writes in plain language
  • AI works out the request and context
  • Checks against the schedule and system
  • Notification by email or text
Set it up for yourselfScriptera

How it works

To get SendGrid notifications in MSG91, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Patient Input
  2. Then: Workflow Configuration
  3. Then: Intake Agent
  4. Then: Prepare Final Output
  5. Check: Check Notification Method
  6. If yes: Send Email Notification
  7. If no: Send SMS Notification
  8. Then: Care Coordination Agent Tool
  9. Then: Notification Agent Tool
  10. Then: OpenAI Model - Intake
  11. Then: OpenAI Model - Care Coordination
  12. Then: OpenAI Model - Notification
  13. Then: Intake Parser
  14. Then: Care Coordination Parser
  15. Then: Notification Parser
  16. Then: Conversation Memory
  17. Then: EHR System Tool
  18. Then: Scheduling System Tool

You can launch this SendGrid + MSG91 integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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