Refunds from your inbox: parse the email, check the order, answer the customer

The scenario reads the refund email, finds the order, checks the conditions and replies to the customer, logging everything in a spreadsheet.

  • The order number is extracted from the email automatically
  • The decision comes from order data, not memory
  • Customer and team each get their own email
  • Every refund is visible in a spreadsheet
Shopify
Set this upScriptera

How it works

To move data from Microsoft Outlook to Affinity automatically, use a ready-made scenario — no manual exports.

  1. Starts when: Gmail Trigger
  2. Then: AI Agent2
  3. Then: Code in JavaScript
  4. Then: Get an order
  5. Check: If
  6. If yes: Send a message to customer
  7. Then: Logs to Sheet
  8. If no: Send a message to the team
  9. Then: Send a message to customer for "Pending" Status
  10. Then: Groq Chat Model

You can launch this Microsoft Outlook + Affinity integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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