Shared-inbox emails routed to the right channels by topic

The scenario reads emails from Postmark, determines topic and priority, alerts the right Telegram channel and logs every email to Monica CRM.

  • Emails reach the right teams without manual sorting
  • Each email comes with a summary and a priority
  • Nothing is lost: everything is logged
  • The right team hears about the email immediately

How it works

To get Postmark notifications in Telegram, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Watch for New Emails
  2. Then: Configure Settings
  3. Then: Classify Email Intent
  4. Then: Parse AI Response
  5. Check: Route by Category
  6. If yes: Send to Sales Channel
  7. If no: Send to Support Channel
  8. If no: Send to Billing Channel
  9. Then: Log to Google Sheet

You can launch this Postmark + Telegram integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.