Smart support triage with amoCrm

The scenario gathers requests from Gmail and a web form; AI figures out the topic: it closes the simple ones with a reply itself and turns the complex ones into a amoCrm task routed to the right person.

  • Simple questions close themselves
  • Complex ones become a amoCrm task for the right person
  • Email and form requests in one stream
  • Nothing gets lost or duplicated
Microsoft OutlookWebhook