Smart task routing between AI assistants with a safety check

The scenario judges the complexity of each request, hands it to the right AI assistant, and on low confidence passes the case to a human by email.

  • Sorts requests by complexity on its own
  • Sends each to the right assistant
  • Hands doubtful cases to a human
  • Fast answers without losing control
Webhook
Set it up for yourselfScriptera

How it works

To connect Mautic and Webhook, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Webhook
  2. Then: Workflow Configuration
  3. Then: Supervisor Agent
  4. Check: Check Confidence Score
  5. If yes: Execute Selected Agent
  6. Starts when: Respond to Webhook
  7. If no: Send Fallback Alert
  8. Then: Routing Decision Parser
  9. Then: OpenAI Model - Supervisor
  10. Then: OpenAI Model - Simple Agent
  11. Then: OpenAI Model - Executor
  12. Then: OpenAI Model - Complex Agent GPT 5.3
  13. Then: Complex Task Agent Tool (5.4)
  14. Then: Simple Task Agent Tool(5 MINI)

You can launch this Mautic + Webhook integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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