Stuck bookings: automatic cancellation and callback

The scenario regularly finds bookings left hanging without confirmation, drops the expired ones from the schedule and sends the rest to a callback.

  • Expired bookings clear themselves — no manual sweeping
  • The event is removed from both the calendar and the database — no drift
  • A customer still worth saving gets a callback
  • Freed slots become available to real orders immediately
Set it upScriptera

How it works

Automating Metabase and Iterable takes no code: a ready-made scenario does the routine for you.

  1. Starts when: Schedule Trigger
  2. Then: Open Hold Booking
  3. Then: Booking
  4. Then: AI Agent
  5. Check: Status Switch
  6. If yes: If Open Expired
  7. If yes: Set Cancel Booking
  8. Then: Delete Event
  9. If no: Call Back
  10. If no: If Hold Expired
  11. Then: xAI @grok-2-1212

You can launch this Metabase + Iterable integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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