Support auto-replies from a knowledge base, with hard cases handed to a human

The scenario reads emails from почта, answers from the Pinecone knowledge base, logs to Google Sheets, and raises urgent cases in WhatsApp Business Cloud.

• Questions sorted by topic automatically
• Answers drawn from your materials via Pinecone
• Every ticket tracked in Google Sheets
• Urgent ones raised to a human in WhatsApp Business Cloud

Google SheetsAirtableAWS DynamoDBAzure Cosmos DBBaserowClickUpCrateDBData tableEnkodGristKitemakerMicrosoft SharePointMicrosoft SQLMonday.comMonica CRMМойСкладNocoDBNotion1СQuick BaseRedisSeaTableServiceNowSnowflakeStepikStrapiSupabaseTimescaleDBWebflowYCLIENTSSlackCarrotQuestCompassDevinoDiscordExpressGoogle ChatJivoMattermostMicrosoft TeamsPachcaSMSC.ruTelegramTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipPineconePostgres PGVector StoreQdrant Vector StoreGmailPinecone Vector StoreEmbeddings OpenAIGoogle Drive