Support knowledge base articles — mirrored into a table

The scenario pulls the articles from your support knowledge base, converts the text to a clean format and files everything into Microsoft SQL, updating only what changed.

  • Articles in clean text, no markup
  • First run takes everything, later runs only changes
  • Title, section, author and link in their own columns
  • The data is ready for your other scenarios
Set it up for yourselfMade with Scriptera

How it works

To pass leads from Microsoft SQL to automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: When clicking ‘Execute workflow’
  2. Then: Set base_url
  3. Then: Get all articles
  4. Then: Split Out
  5. Then: Set fields to store
  6. Then: Body to Markdown
  7. Then: Store Zendesk articles to Airtable
  8. Starts when: Schedule Trigger
  9. Then: Set base url
  10. Then: Get articles since last run

You can launch this integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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