Support replies from your knowledge base — as a draft in Gmail

The scenario builds a knowledge base from your documents, sorts the incoming emails and writes draft replies from that base, flagging the urgent ones.

  • The knowledge base is built from your documents
  • Emails are sorted by topic
  • The urgent ones are set apart
  • The reply is written from your base and left as a draft
Google DrivePinecone Vector StoreEmbeddings OpenAIDefault Data Loader

How it works

To connect Gmail and Microsoft Excel 365, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Gmail Inbox Monitor
  2. Then: Email Content Preprocessor
  3. Then: Intelligent Email Classifier
  4. Check: Urgent Email Filter
  5. If yes: Slack Notification Hub
  6. Then: Analytics Data Logger
  7. Then: AI Agent
  8. Then: GPT-4o Language Model
  9. Then: Gmail
  10. Starts when: Google Drive Trigger
  11. Then: Google Drive
  12. Then: Pinecone Vector Store
  13. Then: Embeddings OpenAI
  14. Then: Default Data Loader
  15. Then: Recursive Character Text Splitter
  16. Then: Pinecone Vector Store1
  17. Then: Embeddings OpenAI1
  18. Then: OpenAI Chat Model

You can launch this Gmail + Microsoft Excel 365 integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.