Scriptera
Compass and Freshservice automations
Ready-made scenarios where Compass and Freshservice work for you: pick one — a copy appears in your account and runs on its own.
18 scenarios
- New messages in Compass — Tickets in Freshservice
- Updated tickets in Freshservice — Sending messages in Compass
- New messages in Compass — Deleting agents in Freshservice
- New tickets in Freshservice — Sending messages in Compass
- New messages in Compass — Updating products in Freshservice
- New messages in Compass — Tickets in Freshservice — variant 3
- Emails from mailgun — as tickets in Freshservice and an alert in Compass
- Unassigned support tickets — as a list in compass
- Urgent messages from Telegram — into Telegram and Freshservice
- Low-stock alerts — in advance
- Early churn-risk detection from Freshservice tickets
- Import products into your store from a sheet with SEO copy
- A support ticket digest — every morning
- Low-stock monitoring for your store, with priority alerts
- A summary of support tickets — topics and customer mood
- Support metrics from two systems — in one weekly report
- SLA monitoring that warns before a ticket breaches
- Payment issue handling: a reply to the customer, an escalation to the team
