Elastic Security and Salebot automations

Ready-made scenarios where Elastic Security and Salebot work for you: pick one — a copy appears in your account and runs on its own.

31 scenarios

New messages in Salebot — Tags in Elastic Security
Found: records in Salebot — Running apis in Elastic Security
Found: customers in Salebot — Tickets in Elastic Security
New messages in Salebot — Comments in Elastic Security
Found: records in Salebot — Tags in Elastic Security
Found: records in Salebot — Comments in Elastic Security
Found: orders in Salebot — Tags in Elastic Security
Found: customers in Salebot — Tags in Elastic Security
Found: orders in Salebot — Updating tickets in Elastic Security
New messages in Salebot — Tickets in Elastic Security
Found: customers in Salebot — Running apis in Elastic Security
Found: orders in Salebot — Comments in Elastic Security
Found: customers in Salebot — Updating tickets in Elastic Security
Found: orders in Salebot — Running apis in Elastic Security
Found: orders in Salebot — Deleting tags in Elastic Security
Found: records in Salebot — Tickets in Elastic Security
New tickets in Elastic Security — Sending messages in Salebot
New comments in Elastic Security — Sending messages in Salebot
Found: customers in Salebot — Comments in Elastic Security
Updated tickets in Elastic Security — Sending messages in Salebot
Found: orders in Salebot — Tickets in Elastic Security
New messages in Salebot — Tickets in Elastic Security — variant 3
Unassigned support tickets — as a list in salebot
Urgent messages from Telegram — into Salebot and Zendesk
Emails from mailgun — as tickets in Elastic Security and an alert in Salebot
Early churn-risk detection from Elastic Security tickets
A support ticket digest — every morning
A summary of support tickets — topics and customer mood
Support metrics from two systems — in one weekly report
SLA monitoring that warns before a ticket breaches
Payment issue handling: a reply to the customer, an escalation to the team