Scriptera
Freshdesk and Jira Software automations
Ready-made scenarios where Freshdesk and Jira Software work for you: pick one — a copy appears in your account and runs on its own.
12 scenarios
- Contacts from Freshdesk into Jira Software audiences
- New Freshdesk contacts — into Jira Software audiences
- Customer tickets into team tasks
- Support tickets — into dev tasks
- Support tickets — straight into dev tasks
- Stuck tickets, followed up automatically
- A lead replies — the CRM card updates and a task lands on a rep
- Ticket triage and escalation with response-time control
- Client onboarding from a questionnaire: project, tasks, channel, email, CRM
- Tell customers their bug is fixed — the moment the issue closes
- A requirements doc that keeps itself current
- A personal assistant in your messenger: email, calendar, tasks, expenses
