Scriptera
Freshworks CRM and PagerDuty automations
Ready-made scenarios where Freshworks CRM and PagerDuty work for you: pick one — a copy appears in your account and runs on its own.
16 scenarios
- New contacts in Freshworks CRM — Running apis in PagerDuty
- New tasks in Freshworks CRM — Running apis in PagerDuty
- Deleted contacts in Freshworks CRM — Running apis in PagerDuty
- New notes in Freshworks CRM — Running apis in PagerDuty
- New Freshworks CRM contacts — into PagerDuty audiences
- New contacts in Freshworks CRM — Notes in PagerDuty
- Contacts from Freshworks CRM into PagerDuty audiences
- New incidents in pagerDuty — Tasks in Freshworks CRM
- Found: incidents in PagerDuty — Tasks in Freshworks CRM
- New notes in Freshworks CRM — Notes in PagerDuty
- Incident alerts — to everyone, everywhere at once
- Incident response by playbook: Freshworks CRM, PagerDuty, Mattermost
- Urgent emails from key clients, turned straight into tasks
- Customer feedback sorted into themes, tasks and a weekly report
- A pre-meeting brief: last notes, open tickets, recent changes
- Every sale — logged, a ping to you and a thank-you to the buyer
