Scriptera
Mandrill and Usedesk automations
Ready-made scenarios where Mandrill and Usedesk work for you: pick one — a copy appears in your account and runs on its own.
6 scenarios
- Stuck tickets, followed up automatically
- A summary of support tickets — topics and customer mood
- Support ticket replies drawn from your own FAQ list
- Support metrics from two systems — in one weekly report
- Payment issue handling: a reply to the customer, an escalation to the team
- AI support across every channel, grounded in your docs
