Scriptera
Mautic and Zendesk automations
Ready-made scenarios where Mautic and Zendesk work for you: pick one — a copy appears in your account and runs on its own.
15 scenarios
- Contacts from Mautic into Zendesk audiences
- New Mautic contacts — into Zendesk audiences
- Onboarding event attendees — on autopilot
- All work accounts for a new hire from one form
- Stuck tickets, followed up automatically
- The customer's order right inside the support ticket — no manual lookup
- Morning briefs for your meetings — who and where from
- A brief on the counterpart's company before a call
- A brief on the person and their company before a call
- A summary of support tickets — topics and customer mood
- A knowledge base from support tickets — automatically
- Support metrics from two systems — in one weekly report
- Support ticket replies drawn from your own FAQ list
- Payment issue handling: a reply to the customer, an escalation to the team
- AI support across every channel, grounded in your docs
