Take orders, payments and deliveries — all in your messenger

The customer types their order in plain words: the scenario understands it, offers an upsell, sends a payment link, tickets the kitchen, tracks delivery and collects feedback.

  • An upsell on every single order
  • Payment and confirmation in the same chat
  • The kitchen gets its ticket automatically
  • Inventory tracked and a daily revenue report
Webhook
Set it upScriptera

How it works

To connect Microsoft Teams and Microsoft Excel 365, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Telegram - Customer Message
  2. Then: AI - Parse Order + Upsell
  3. Then: Code - Extract Order Data
  4. Then: Telegram - Send Upsell
  5. Starts when: Telegram - Customer Response
  6. Check: IF - Customer Said YES?
  7. If yes: Code - Calculate Final Total
  8. Then: Telegram - Send Payment Link
  9. Starts when: Webhook - Payment Success
  10. Then: Code - Parse Payment Data
  11. Then: Telegram - Payment Confirmed to Customer
  12. Then: Telegram - Kitchen Ticket
  13. Then: Google Sheets - Log Order
  14. Then: Code - Calculate Inventory Deduction
  15. Then: Google Sheets - Deduct Inventory
  16. Then: Wait - 20 min Prep Time
  17. Then: Telegram - Delivery Tracking
  18. Then: Wait - 15 min Delivery Time
  19. Then: Telegram - Feedback Request
  20. Starts when: Telegram - Receive Rating
  21. Then: Code - Process Feedback + Loyalty
  22. Then: Telegram - Loyalty + Thank You
  23. Then: Google Sheets - Log Feedback
  24. Starts when: Schedule - Daily Report 11PM
  25. Then: Google Sheets - Read Today Orders
  26. Then: Code - Calculate Daily Report
  27. Then: Telegram - Send Daily Report to Owner
  28. Starts when: On Workflow Error
  29. Then: Slack – Post Workflow Error Alert

You can launch this Microsoft Teams + Microsoft Excel 365 integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios