Tasks go to the person who knows the subject, not the one who replied first

The scenario reads a new task, matches it against your team's skill map and creates it with the right person already assigned.

  • The assignee is picked by expertise, not by turn
  • The skill map lives in a spreadsheet and is easy to edit
  • The task lands in the right area immediately
  • Zero manual triage
Google Sheets
Set this upScriptera

How it works

To create Google Sheets records from sourceCraft without manual input, use a ready-made scenario.

  1. Starts when: Google Sheets Trigger
  2. Then: AI Agent
  3. Check: Switch
  4. If yes: Create an issue
  5. If no: Create an issue1
  6. Then: Azure OpenAI Chat Model
  7. Then: Get row(s) in sheet in Google Sheets
  8. Then: Structured Output Parser

You can launch this sourceCraft + Google Sheets integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios