Team-chat questions turn themselves into a knowledge base

The scenario reads questions in Telegram, works out whether they were answered, files the answered ones into Azure Cosmos DB and sends the unanswered ones to Google Sheets for follow-up.

  • The knowledge base grows itself out of real discussions
  • Unanswered questions are never lost — they go on a follow-up list
  • Repeat questions become visible immediately
  • Processing errors are logged, not silently dropped
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