Team-chat questions turn themselves into a knowledge base

The scenario reads questions in Telegram, works out whether they were answered, files the answered ones into oneC and sends the unanswered ones to Google Sheets for follow-up.

  • The knowledge base grows itself out of real discussions
  • Unanswered questions are never lost — they go on a follow-up list
  • Repeat questions become visible immediately
  • Processing errors are logged, not silently dropped