The call's outcome, written into the customer's card

The call recording is transcribed, an AI pulls out the topics, the mood and the commitments, suggests the next steps — and it all lands in the card in bitrix24.

  • The card fills itself in
  • Topics, mood and promises from the call
  • A prompt on what to do next
  • Nothing gets forgotten after a call
Webhook
Set it up for yourselfScriptera

How it works

To connect bitrix24 and Webhook, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: Webhook Trigger
  2. Then: Workflow Configuration
  3. Then: Transcribe Call Recording
  4. Then: Extract Key Topics
  5. Then: Analyze Sentiment
  6. Then: Extract Commitments
  7. Then: Generate Follow-up Suggestions
  8. Then: Combine Analysis Results
  9. Then: Update CRM with Analysis
  10. Then: OpenAI Model for Topics
  11. Then: OpenAI Model for Sentiment
  12. Then: OpenAI Model for Commitments

You can launch this bitrix24 + Webhook integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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