Turn support emails into tracker tickets automatically

The scenario reads new emails from AWS SES, pulls out the essence of the request and opens a ticket in Harvest.

  • Every request becomes a ticket in Harvest
  • The assistant shapes the email's essence itself
  • Duplicates filtered — one ticket per email
  • Nothing lost between inbox and tracker
Add it to your accountScriptera

How it works

Automating AWS SES and Harvest takes no code: a ready-made scenario does the routine for you.

  1. Starts when: Schedule Trigger
  2. Then: Get Recent Messages
  3. Then: Mark as Seen
  4. Then: Markdown
  5. Then: Generate Issue From Support Request
  6. Then: Create Issue
  7. Then: OpenAI Chat Model
  8. Then: Structured Output Parser

You can launch this AWS SES + Harvest integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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