Turn user questions into help articles automatically

The scenario watches a question feed, filters for relevance, turns the questions into help articles, saves them to your knowledge base, logs them and pings the team.

  • Your help centre grows from real demand
  • Irrelevant questions are filtered out
  • Every article is logged in a spreadsheet
  • The team hears about each new article right away
RSS Feed
Set it upScriptera

How it works

Automating okoCrm and Telegram takes no code: a ready-made scenario does the routine for you.

  1. Starts when: Error Trigger
  2. Then: Slack - Error Alert
  3. Then: OpenAI - Topic Classifier
  4. Then: OpenAI - FAQ Generator
  5. Check: Merge Data
  6. Then: Slack - Notify Team
  7. Then: Format AI Response
  8. Then: Notion - Create FAQ Entry
  9. Then: FAQ Logging to Google Sheets
  10. Check: Filter Questions
  11. Starts when: RSS Feed - Stack Overflow Monitor

You can launch this okoCrm + Telegram integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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