Updated fields in salesforce — Users in Omnidesk
The scenario catches updates to fields in salesforce and creates users in Omnidesk, brings AI in along the way. Runs on its own, no manual copying.
- Every record change in salesforce yields a user with access in Omnidesk.
- Access follows a role change, with no tickets.
- The person doesn't wait for a manual account.
Omnidesk
Salesforce