Updated tickets in Elastic Security — Updating tickets in HaloPSA

The scenario catches updates to tickets in Elastic Security and updates tickets in HaloPSA, checks a condition along the way. Runs on its own, no manual copying.

  • A request change in Elastic Security is reflected in HaloPSA right away.
  • Requests across two services don't drift.
  • You don't edit the same ticket twice.

How it works

To keep Elastic Security and HaloPSA in sync, connect them with a ready-made scenario — changes flow automatically.

  1. Starts when: Schedule
  2. Then: Freshdesk
  3. Check: If
  4. If yes: Hubspot

You can launch this Elastic Security + HaloPSA integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.