Updating an incident and alerting the team on a signal

On a signal, the scenario updates the incident card and alerts the team in the work chat.

  • The incident status updates itself
  • The team is instantly in the loop
  • One signal — both actions
  • No manual updates
Webhook
Set it upScriptera

How it works

To get hawk notifications in botHelp, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Webhook
  2. Then: PagerDuty
  3. Then: Mattermost

You can launch this hawk + botHelp integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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