Voice support that answers and books appointments

A customer calls and speaks by voice — the assistant answers in their language, checks the knowledge base if needed, finds a free slot, creates the appointment and sends a confirmation.

  • Answers customers by voice, in their language
  • Answers from your knowledge base
  • Checks the calendar and books appointments
  • A confirmation goes out by email
WebhookGoogle Sheets ToolGoogle Calendar ToolGmail Tool
Set it upScriptera

How it works

To create Google Calendar records from Microsoft Excel 365 without manual input, use a ready-made scenario.

  1. Starts when: Webhook: Receive User Request (ElevenLabs)
  2. Then: AI Agent: Multilingual Vocal Support (GPT-5)
  3. Starts when: Webhook: Return AI Response (ElevenLabs)
  4. Then: Reasoning Tool (LangChain)
  5. Then: OpenAI GPT-5 Model
  6. Then: Knowledgebase Lookup
  7. Then: Calendar: Check Availability
  8. Then: Calendar: Create Appointment
  9. Then: Gmail: Send Booking Confirmation

You can launch this Microsoft Excel 365 + Google Calendar integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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