Website enquiry triage: spam aside, customers get a personal reply

The scenario reads every form submission, works out the intent and separates the spam. Real enquiries are logged, you get a notification, and the customer gets a personal reply by email.

  • Spam never reaches you and never clutters the log
  • Customers get a personal reply, not a canned template
  • A notification hits your messenger immediately
  • Every enquiry is stored with its type and content
Webhook

How it works

To get Microsoft Outlook notifications in Quick Base, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Webhook
  2. Then: Set data
  3. Then: Analyze intend
  4. Check: Switch
  5. If yes: Insert row
  6. Then: Send a text message
  7. Then: Personalized auto respond
  8. Then: Send message to Client
  9. If no: Insert row2
  10. Then: Send a text message1
  11. If no: SPAM Email Detected
  12. Then: OpenAI Chat Model
  13. Then: Structured Output Parser
  14. Then: OpenAI Chat Model1
  15. Then: Send a notification
  16. Then: Send a notification1

You can launch this Microsoft Outlook + Quick Base integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.