Win back customers after a failed payment — emails written for you

Every morning the scenario reads таблица of failed payments, rates the churn risk, prepares a tailored email as a draft in AWS SES, keeps a log of outreach, and alerts the team in мессенджер.

  • Each email is written for that customer, not from a generic template
  • Only the customers genuinely at risk get contacted
  • A draft in AWS SES means the final call is always yours
  • An outreach log in таблица and an alert for the team in мессенджер
Google SheetsSlack
Set this upScriptera

How it works

To get AWS SES notifications in Google Sheets, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: When Win-back Daily at 8am
  2. Then: Read Customers from Sheets
  3. Then: Analyze Churn and Draft Email
  4. Then: Set Customer Risk Details
  5. Check: If High Churn Risk
  6. If yes: Draft Win-back Email via Gmail
  7. Then: Append to Win-back Log Sheets
  8. Then: Post Alert to Slack Channel
  9. Then: OpenAI Retention Model
  10. Then: Parse Churn Schema

You can launch this AWS SES + Google Sheets integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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