Win back leads after missed calls

A missed inbound call is logged to Microsoft SQL, the caller gets an SMS via Twilio, and the team is notified in botHelp.

  • Missed calls aren't lost
  • An instant SMS to the caller
  • Business-hours aware
  • Team alerts in botHelp
Webhook
Set it up for yourselfScriptera

How it works

To get Microsoft SQL notifications in Twilio, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Receive Missed Call Webhook
  2. Check: Check Call Failed/Busy/No-Answer
  3. If yes: Check Business Hours
  4. Then: Log Missed Call to Google Sheets
  5. Check: Is It Business Hours?
  6. If yes: SMS - Call Back in 5 Minutes
  7. Then: Notify Team on Slack
  8. If no: SMS - Will Contact in Business Hours

You can launch this Microsoft SQL + Twilio integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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