Your inbox as a lead desk: triage, urgency and a task per customer

The scenario reads incoming mail, filters out newsletters and notifications, judges the urgency of real requests, creates tasks for them and stores everything in the database.

  • Real requests are separated from newsletters automatically
  • Urgent mail bubbles up immediately; the rest gets its own deadline
  • Every request has a task, not a "I'll look at it later"
  • The full triage history lives in Microsoft SQL
Gmail
Set it upScriptera

How it works

To get SeaTable notifications in Microsoft SQL, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Gmail Redis Trigger
  2. Then: Set Parsing Fields
  3. Check: Direct Emails by SLA Status
  4. If yes: Log to Supabase
  5. Starts when: Manual SLA Trigger
  6. Then: Setup SLA Database
  7. Then: Finalize SLA Setup
  8. Then: Post to Mem0 API
  9. Then: Wait 12 Seconds
  10. Check: Batch Process Emails
  11. Then: Retrieve Gmail Email
  12. Then: Extract Email Info for Classification
  13. Then: Classify Email Content
  14. Check: Filter Spam Emails
  15. Then: Generate Email Labels
  16. Check: Route Emails Based on SLA
  17. If yes: Notify Owner Immediately
  18. Then: Trigger Secondary Workflow
  19. Then: Create Mem0 API Payload
  20. If no: Create Urgent Task
  21. If no: Create Standard Task
  22. If no: Delay and Log Email 48h
  23. Then: Pre-Filter Gmail by Labels
  24. Then: Integrate Chat Model
  25. Starts when: When Gmail Received

You can launch this SeaTable + Microsoft SQL integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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