A messenger support bot for your store: orders and stock

The bot answers customers in your messenger about order status and product availability, pulling data from the store, and hands complex questions to your team.

  • Answers about orders and stock — instantly
  • Data pulled straight from the store
  • Works around the clock
  • Complex cases handed to a live agent
WhatsAppShopify
Set it upScriptera

How it works

To connect botHelp and WhatsApp, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: WhatsApp Trigger
  2. Then: Get Customer from Shopify
  3. Then: Customer Details
  4. Then: Normalize Input
  5. Check: Switch
  6. If yes: Welcome message
  7. If no: Orders Agent
  8. Then: Send Order Status
  9. If no: Products Agent
  10. Then: Send Products message
  11. If no: Send a message to support
  12. Then: Simple Memory
  13. Then: OpenRouter Chat Model
  14. Then: Get Products from Shopify
  15. Then: Get Customer Orders
  16. Then: Structured Output Parser
  17. Then: Structured Output Parser1
  18. Then: OpenAI Chat Model

You can launch this botHelp + WhatsApp integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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